If you have ever worked with the public, then you might recognize the "overshare". This happens when someone offers up personal information that, for some odd reason, they thought was imperative that you know. I have yet to understand why these people feel the urgent desire to share unwanted tidbits of their lives.
One gal I worked with spewed forth random bits of information over the years of working with her. One was that she'd had a baby, only it didn't survive. What on earth do you say to that? I mean, "I'm sorry" just doesn't seem to do that justice. Another time, she told me that she'd been raped. Again, "I'm sorry" doesn't seem to cover it. Another time, she said that her boyfriend broke up with her - I didn't know anything her dating life. Over the years, she shared many things with us . . . although it was a select few who got to see whether or not she shaved down there. (Thank God I wasn't among those select few!) I mean, I'm not happy that those bad things happened to her, but why did she see fit to share those with absolutely no one asking for said information?
I had a customer once tell me all about her one kidney. Well, she didn't tell me how she came to have only one kidney, but she did tell me all the pain it caused her. (I didn't really need to know that) Or how about the customers that overshare by way of showing. Like the nice folks who like to show their butt cracks for the world to see. And I'm not talking about the guys who wear saggy jeans, but the guys who dare to go for the full moon.
Just remember folks, there is such a thing as too much.